Protection Officer

About the role

The Danish Refugee Council (DRC) is recruiting a Protection Officer in Sa'ada, Yemen, to work under the supervision of the Protection Team Leader. The officer provides timely, high-quality protection services in the field, including victim assistance, cash-for-protection and cash-for-referral, awareness sessions, personal care kits and referrals to internal and external services, in line with DRC procedures and protection standards.

Key responsibilities

• Victim Assistance: verify and file cases, follow up on medical treatment, raise payment requests, review hospital claims and keep accurate case files and monthly summaries.
• Cash for protection and cash for referral: identify eligible cases, request approvals, track cases and prepare advances, in line with DRC SOPs.
• Provide Psychological First Aid, give information and awareness to individuals and families, and distribute personal care kits after approval.
• Report complex cases to the Protection Team Leader for final approval and attend weekly individual and monthly group supervision meetings.
• Produce weekly reports, update tracking sheets and databases, and archive hospital payments.
• Coordinate with hospitals, partner agencies, community leaders and other NGOs to avoid duplication of services.
• Other duties as directed by the line manager, including emergency call-out, and strict adherence to the DRC Code of Conduct.

Required profile

• Bachelor's degree in social work, counseling, psychology or a closely related field; proven field experience can be accepted in lieu.
• 2-3 years of experience in protection work, including direct support to vulnerable individuals.
• Fluent Arabic, very good English, and good Amharic and Oromo.
• Willingness to travel to field locations and to work overtime when needed.
• Previous experience in international organizations is a strong advantage.

Required skills

• Proficiency in Microsoft Word and Excel.
• Basic counseling and protection support approaches (previous training strongly preferred).
• Strong organizational, problem-solving and interpersonal skills, with attention to detail.

What we offer

• A contract until 31 July 2026, renewable depending on funding and performance.
• Salary and conditions according to DRC's Terms of Employment, at Band H2 (non-manager).

Applicants must submit a cover letter and a CV (no more than four pages) in the same language as the posting; applications close on 14 November 2026.