Croatian Pre-Sales Representative

About the role

Join a multilingual contact centre that supports a leading European travel‑tech platform. As a Croatian‑speaking Pre‑Sales Representative you will engage homeowners, qualify their properties and guide them through the early stages of partnership.

Key responsibilities

• Contact homeowners from client‑provided databases and marketing leads.
• Conduct pre‑qualification calls, asking about property details, licensing, pricing and availability.
• Accurately record and update lead information in CRM systems.
• Assign qualified leads to Sales Managers for follow‑up and conversion.
• Maintain detailed interaction logs and ensure smooth handover to the sales team.

Required profile

• Fluent Croatian (C2) and strong English communication skills.
• Experience in call‑center environments, sales support, lead qualification or customer service.
• Comfortable handling both warm and cold outreach calls.
• Organised, detail‑oriented and able to manage CRM databases.
• Self‑motivated, able to work independently in a remote setting and collaborate with a team.

Required skills

• Aircall – cloud‑based calling platform.
• Pipedrive CRM – lead and pipeline management.

What we offer

• 100% remote work with a flexible freelance contract.
• International, multicultural environment.
• Career development and performance‑based rewards.
• Competitive hourly rate of €7.