Community Outreach & Referral Officer (4 positions)

About the role

The United Nations Volunteers (UNV) program is recruiting four Community Outreach and Referral Officers to work remotely in Yemen. The officers will serve as trusted entry points for women and girls in IDP sites and host communities, providing information and referrals related to gender‑based violence (GBV) and protection.

Key responsibilities

• Conduct community outreach and awareness activities on GBV, protection risks, and available services in assigned governorates.
• Engage women’s groups, community networks and local actors to strengthen community‑based protection mechanisms.
• Provide confidential, survivor‑centred referrals to verified medical, psychosocial, legal and other GBV services.
• Support UNFPA Women and Girls’ Safe Spaces, mobile outreach teams, partners and community networks.
• Monitor emerging protection risks, identify service gaps and report significant concerns to supervisors.
• Collect and report aggregated, non‑sensitive data on outreach activities, participation and trends.

Required profile

• Completed secondary education.
• Relevant experience in community outreach, humanitarian protection, GBV programming, volunteerism or community mobilisation (desirable).
• Strong understanding of local communities, networks, social structures and protection concerns in the assigned governorate.
• Knowledge of humanitarian protection principles and survivor‑centred GBV response approaches.
• Ability to communicate sensitively with women, girls, displaced populations and other vulnerable groups.
• Commitment to confidentiality, dignity, non‑discrimination, safeguarding and ethical standards.
• Availability to operate remotely from Aden, Taiz, Lahj or Abyan; native‑level Arabic desirable, basic English an asset.