E‑Commerce Sales Specialist

About the role

Bostani, a premium provider of luxury chocolates and gifts, is looking for an experienced E‑Commerce Sales Specialist to lead and grow its online sales channels. Based in Dammam, this full‑time role focuses on delivering a seamless digital experience that reflects the brand’s high‑end positioning.

Key responsibilities

• Manage daily operations of the Bostani e‑commerce website, ensuring a user‑friendly experience.
• Develop, implement and optimise online sales strategies to exceed targets.
• Create and maintain product listings, including compelling descriptions, imagery, pricing and information.
• Analyse traffic and sales data, generate performance reports and provide data‑driven recommendations.
• Collaborate with marketing to execute SEO, email and social media campaigns that drive traffic and conversions.
• Monitor inventory levels online to prevent stockouts.
• Provide prompt, high‑quality customer service for online enquiries, orders, payments and deliveries.
• Stay updated on e‑commerce trends, competitor activity and emerging digital technologies.

Required profile

• Proven experience in e‑commerce or digital sales, preferably in luxury goods, retail or food & beverage.
• Strong analytical ability with experience interpreting data into actionable insights.
• Customer‑focused mindset with excellent written and verbal communication.
• Bachelor’s degree in Marketing, Business Administration or a related field is preferred.

Required skills

• Shopify
• Magento
• Google Analytics
• SEO
• SEM
• Email marketing